Members
We want to make it easy for you to access your health information and take care of your health.
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Find a Doctor or Hospital in the Healthfirst network
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New Healthfirst NY Mobile App?
healthcare access on the go!
Search for in-network care providers
Find essential services nearby
Access your digital member ID
And so much more!
For iOS and Android devices.
General Resources
Pay My Bill
Pay your bill online, by mail, over the phone, or in person.
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Forms & Documents
Everything you need for your plan is right here.
Forms & Documents
Contact Us
Call us or request a callback.
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Frequently Asked Questions
Get answers to your questions here.
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Healthy Resources
Make the best choices for your health with these tips and tools.
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COVID-19 Community Resources
Connect with New York coronavirus (COVID-19) support resources.
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Medicare Resources
Introduction to Medicare
Learn about Medicare Parts A, B, C, D, and Medigap.
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Medicare Eligibility
Learn about Medicare eligibility and changing Medicare plans.
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Coverage Decisions, Appeals, and Complaints
Learn about your Medicare Part C medical plan rights and Medicare Part D prescription drug rights.
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What is long-term care insurance, and what benefits does it have? Learn more about Healthfirst?s long-term care plans with a dedicated care manager